Reducing costly rework in gas utilities with FYLD

In the gas utility sector, operational efficiency is paramount—not just for maintaining reliable service but also for controlling costs and ensuring safety. One of the most significant challenges that gas networks face is the cost of rework. When tasks aren’t completed correctly the first time, the consequences can be severe: increased operational expenses, productivity losses, and even safety risks. In an industry where margins are tight and regulatory scrutiny is high, eliminating costly rework isn’t just a nice-to-have—it's a necessity.

The hidden costs of rework

Rework is more than just repeating tasks; it’s a costly drain on resources. From additional labor and travel expenses to unplanned equipment usage and operational downtime, the financial impact can quickly escalate. In fact, industry reports suggest that rework can account for up to 30% of total costs in infrastructure projects.

For gas networks, this isn’t merely a financial concern—inefficient processes also impact productivity and safety. When teams are tied up revisiting previously completed work, they’re not available for proactive maintenance or emergency response, leading to increased operational risks.

But why does rework happen? In gas utilities, common causes include:

• Inadequate communication:  Misunderstandings or incomplete information between office and field teams can result in incorrect task execution.

• Lack of real-time visibility:  Without up-to-date operational insights, decision-makers must rely on outdated or inaccurate information.

• Manual processes:  Paper-based systems are prone to human error and delay the flow of critical data.

• Insufficient oversight:   Limited supervisory capacity makes it difficult to identify mistakes before they escalate.

Addressing these challenges requires a solution that enhances communication, provides real-time operational visibility, and streamlines workflows. That’s where FYLD comes in.

How FYLD reduces costly rework

FYLD is an AI-driven work execution platform designed to optimize utility field operations. By providing real-time visibility, smart workflows, and proactive risk mitigation, FYLD empowers teams to get tasks right the first time—significantly reducing the occurrence of rework. Here’s how:

• Enhanced communication and collaboration:  Miscommunication between office-based decision-makers and field teams is a leading cause of rework. FYLD solves this by providing a seamless communication platform that connects everyone involved in the task. Field teams can share real-time video updates and images directly from the site, ensuring managers have the most accurate information. This enables remote supervision, minimizes misunderstandings, and ensures that tasks are completed right the first time.

• Real-time operational visibility:  One of the biggest challenges for gas utilities is the lack of real-time visibility into field operations. FYLD’s platform provides live insights into team locations, task progress, and operational status. This means decision-makers can identify and resolve issues as they arise, preventing minor mistakes from turning into costly rework. Additionally, real-time visibility allows managers to optimize resource allocation, ensuring that teams are deployed efficiently and effectively.

• Smart workflows and proactive risk mitigation:  FYLD’s AI-powered platform guides field teams through smart workflows and proactively identifies potential risks. By analyzing real-time data, the platform provides predictive insights that help teams anticipate and avoid operational issues. For example, if a task is at risk of non-compliance or safety hazards, FYLD immediately alerts supervisors, allowing them to intervene before the problem escalates. This proactive approach reduces the likelihood of rework due to safety incidents or regulatory failures.

• Documentation and compliance assurance:  Rework isn’t just about the burden of repeating field tasks—it can also arise from administrative errors, such as improper documentation and reporting. FYLD’s real-time data capture creates a digital library with timelines, geotags, and AI-driven notifications when permits are required, helping your team stay on track with reporting and compliance.

• Regulatory compliance:   Meeting regulatory requirements is no longer a reactive task; it’s about being proactive. With FYLD’s real-time reporting and automated compliance tools, utilities can ensure they stay ahead of regulatory demands and avoid costly penalties.

Real-world impact: How gas utilities benefit from FYLD

Gas networks that have adopted FYLD are already experiencing significant reductions in rework as well as improvements in their site safety and productivity. By leveraging remote supervision and real-time insights, field managers have been able to conduct thousands of remote interventions without the need for on-site visits. Not only does this help field teams execute tasks more effectively, but also saves time on field-to-office communication and reduces the need for supervisor site visits.

One UK gas utility reported a 25% reduction in rework within the first year of using FYLD, translating into substantial cost savings and improved operational efficiency. Additionally, enhanced safety monitoring and compliance tracking have led to a 40% decrease in safety incidents, minimizing legal liabilities and reputational risks.

Why FYLD is the solution for costly rework in gas utilities

Reducing costly rework requires more than just operational tweaks; it demands a strategic approach powered by real-time data, intelligent workflows, and proactive risk management. FYLD’s AI-driven platform offers precisely that. By enabling remote supervision, streamlining communication, and enhancing visibility, FYLD helps gas networks eliminate inefficiencies and ensure that tasks are completed right the first time.

For gas utilities looking to optimize project costs while maintaining safety and compliance, FYLD isn’t just an operational tool—it’s a strategic advantage. With the ability to minimize costly rework, enhance productivity, and improve safety outcomes, FYLD empowers gas operators to achieve sustainable cost savings and reliable service delivery. 

Ready to reduce costly rework?

The cost of rework is too high to ignore, especially in an industry as complex and regulated as gas utilities. With FYLD, you can turn this challenge into an opportunity for cost efficiency and operational excellence.

Interested in learning more about how FYLD can help your gas network reduce costly rework? Contact us today to schedule a demo and discover the future of field operations management.