Operational chaos is a choice: How contractor oversight drives infrastructure efficiency

For utilities, energy providers, and infrastructure owners, the mandate is clear: deliver more with fewer resources, under tighter regulatory and public scrutiny. Yet the biggest threat to success isn’t funding or complexity, it’s poor contractor oversight.

• 5–21% of project value is lost to rework, with as much as 30% of work hours wasted on fixing errors, poor supervision, or coordination failures
  

• Over 50% of UK and US projects exceed budgets by 11–20%, mainly due to design errors, scope changes, and site challenges

• In the UK alone, this inefficiency translates into £2 billion wasted every year

• Construction professionals spend 35% of their time—over 14 hours per week—on non-productive activities like rework, searching for project information, and resolving conflicts, costing the industry billions annually
  

Subcontracting adds expertise and flexibility, but without visibility it creates uncontrolled variation in quality, safety, and efficiency. Relying on paper-based systems or retrospective data is too slow for modern programme demands.

Why real-time oversight is now a strategic lever

Oversight is no longer a compliance tick-box. It’s a performance lever that enables:

• Real-time intervention before costs and delays escalate.
  

• Predictable outcomes through shared accountability.

• Trust with regulators, customers, and stakeholders.

The organisations that treat oversight as strategic control—not administration—are the ones delivering with confidence.

How FYLD improves oversight and cuts rework

FYLD’s AI-powered field intelligence platform connects site activity to office-based decision-making in real time, replacing lagging reports with actionable insight.

Tangible outcomes FYLD has achieved with its customers include:

• Efficient delivery: Smart workflows reduce rework by 15% and increase site productivity by 25% daily.
  

• Supply chain synchronisation: Live updates align stakeholders and cut idle time.

• Connected problem solving: Remote interventions resolve risks before they escalate.

• Contractor optimisation: Transparent benchmarking drives accountability and rewards high performers.
  

• Operational resilience: Early alerts prevent site disruption and strengthen programme reliability.

Real-world results from smarter contractor management

FYLD customers are already realising measurable improvements:

• 33% faster programme delivery
  

• 48% fewer lost-time injuries in a single year

• Significant gains in contractor productivity and cost efficiency

Oversight has shifted from an admin burden to a competitive advantage.

The bottom line: Oversight as an advantage

As infrastructure programmes grow more complex, every contractor must contribute to outcomes, not risk them. Reactive oversight is no longer viable. Leaders who embed active, real-time, data-informed oversight into daily operations will deliver more safely, more efficiently, and with greater certainty.

Oversight is a choice. Choose control.  Book a FYLD demo today.

TL;DR? Here are your FAQs answered

• How much does rework cost infrastructure projects?
  Studies show 5–21% of project value is lost to rework, with up to 30% of work hours wasted.  
  

• Why is contractor oversight critical for utilities and infrastructure?
  Limited oversight leads to cost overruns, delays, and safety risks. Real-time oversight improves delivery efficiency and compliance.

• How can digital oversight tools improve project performance?
  Platforms like FYLD cut rework by 15%, boost productivity by 25%, and accelerate programme delivery by 33%.
  

• What are the common causes of cost overruns in infrastructure projects?
  Change orders, site challenges, and design errors drive most overruns, often adding 11–20% to project budgets .