Across the U.S., gas utilities are facing a new kind of pressure—one that requires them to deliver more with less, move faster without cutting corners, and reduce environmental impact while maintaining safety and compliance.
That’s no easy task when you’re working with aging infrastructure, fragmented workflows, and an overstretched workforce. FYLD was built to help teams tackle that challenge. By giving utilities real-time operational visibility across every field project, FYLD supports better coordination, faster decision-making, and safer behaviors so projects stay on track, risks are reduced, and your organization is always a step ahead of what’s coming next.
One of the challenges gas utilities are facing is the pressure to adhere to methane regulations. New methane regulations are driving industry-wide change. From the EPA’s methane fee structure to PHMSA’s push for stronger pipeline safety standards, gas utilities are being asked to reduce emissions and prove their efforts, fast.
But the solution isn’t just about installing new leak detection systems. It’s also about fixing the root causes of avoidable leaks, like outdated infrastructure and slow, reactive project delivery.
FYLD’s real-time visibility, Edge AI, and Smart Workflows bring clarity and structure to complex capital and O&M work. From pipeline upgrades to routine asset maintenance, FYLD ensures your field teams are empowered to make data-driven decisions in real time by making sure the right people are on-site at the right time, risks are flagged early, and work is completed faster without compromising safety or quality.
Most gas utilities still rely on manual processes, phone check-ins, and siloed documents to manage work in the field. That makes it difficult to proactively identify and manage key infrastructure upgrades and maintenance projects. Inefficient planning often comes with hidden costs, and those costs add up quickly. Beyond the missed opportunities of faster work and better resource management, critical problems like safety incidents, network outages, or leaks can arise—the latter often carrying significant financial consequences.
Rework in gas utility operations can lead to significant cost overruns and project delays. Factors such as miscommunication, inadequate documentation, and compliance oversights often necessitate revisiting sites, thereby increasing operational expenses and straining resources. Implementing real-time visibility and structured communication tools, like those offered by FYLD, can proactively address these challenges, enhancing efficiency and reducing the likelihood of costly rework.
With FYLD, everyone has eyes on the job, even if they’re miles away. Remote visibility empowers your team with situational awareness in hazardous environments by connecting remote managers and field crews in real time. Teams can see project progress live, flag risks instantly, and close out work with evidence, not guesswork.
FYLD’s agentic AI transforms frontline teams into proactive decision-makers. Video Risk Assessments (VRAs), automated workflows, and predictive alerts make it easier to anticipate and mitigate risk—before delays, costs, or safety issues escalate.
What does that do for your organization?
Project outcome certainty: Peace of mind to know that projects are on task and on schedule.
Faster completion: Teams spend less time waiting and more time doing.
Improved safety and quality: Dynamic risk assessments and structured workflows reduce on-site hazards and mistakes.
Better compliance: Work is timestamped, geo-tagged, and backed by video evidence, making audits easier and more robust.
Better use of resources: Operational data helps leaders deploy crews more effectively and prioritize the right work.
One UK utility reported a 15% reduction in rework within the first year of using FYLD, thanks to improved real-time oversight and structured communication. These aren't marginal gains, they’re a demonstration of how AI-powered platforms can shift operational norms.
FYLD tackles common causes of rework: miscommunication, lack of visibility, and paper-based processes, by offering a digital ecosystem that links task execution to predictive insight. This empowers supervisors to intervene remotely, reducing the need for physical oversight while maintaining quality and compliance standards.
Moreover, FYLD’s data capture ensures that documentation errors are minimized. Everything from permits to progress photos and risk assessments is automatically logged, reducing admin burden and audit fatigue.
As demand for lower-emission energy delivery grows, gas utilities must modernize not just their infrastructure, but their approach to work execution. That means embracing digital transformation that’s not just functional, but strategic, centered around scalable performance, workforce empowerment, and operational resilience.
Real-time frontline intelligence allows utilities to address aging pipeline issues before they become liabilities. FYLD’s predictive alerts can highlight potential safety or quality risks before they happen, allowing teams to pivot resources quickly. This level of adaptability is essential as utilities manage increasing asset complexity and workforce shortages.
FYLD’s platform also supports long-term workforce optimization by reducing administrative burden on frontline teams. By automating repetitive processes and streamlining communication, your skilled teams can focus more on high-value tasks and less on paperwork or follow-up calls.
Gas utilities aren’t just racing to meet today’s regulations, they’re laying the groundwork for the future of energy delivery. That means reducing emissions, extending asset life, and building the kind of resilient infrastructure that can stand up to the growing demands.
FYLD helps you get there.
By transforming the way your teams plan, execute, and oversee fieldwork, FYLD gives you the visibility, structure, and data you need to operate with confidence today and in the future.
The utilities that embrace smarter execution now will be the ones ready to meet tomorrow’s targets and lead the way to building a safer, more sustainable gas network.
Ready to get started? Get a personalized demonstration today.