Delays, rework, and inefficiencies in infrastructure projects are often caused by hidden risks: missed steps, miscommunication, and site deviations. This article explores how FYLD’s AI-powered technology transforms frontline operations with real-time risk detection, live video workflows, and automated job controls. Discover how global infrastructure leaders are using FYLD to boost productivity, cut costs, and deliver every job safely, profitably, and on schedule.
Across infrastructure sectors, the story is the same: project timelines slip, rework creeps in, and field teams lose efficiency fixing problems that could have been prevented. A global study of 480 infrastructure projects found that nearly 70% of projects experienced delays, with average durations extending 73% longer than planned. Meanwhile, McKinsey research shows that up to 70% of productivity loss in capital projects comes from coordination issues, misaligned handovers, and a lack of real-time information.
Leaders know that reactive management isn’t enough, but they often lack the tools to see and solve problems before they escalate. For infrastructure leaders in the UK, eliminating these inefficiencies is key as the pressure is projected to continue growing. A 2024 BCG analysis of 2,300 global projects found that the UK faces significantly higher unit costs and slower delivery timelines than peer countries—even more so in road and rail projects, where pre-construction phases alone run 25–50% longer compared to global averages
So what’s going wrong?
Major incidents or materials shortages aren’t the only issues that slow down job completion; sometimes, it’s dozens of small, preventable risks that compound across the day. The risks that derail work are often overlooked because they’re embedded in everyday routines:
A missed permit step because the form wasn’t triggered
A site deviation was left unreported because no one spotted it in time
Inaccurate hazard documentation that fails to capture what really happened
Rework triggered by outdated instructions or lack of visual evidence
Site managers are overwhelmed by too many jobs and not enough time to get their eyes on each one
These small breakdowns compound quickly and stall delivery, erode trust, and increase cost. They often come back to one thing: lack of real-time visibility.
Traditional platforms may digitise paperwork, but they don’t prevent issues. Risk is still captured too late, approvals still depend on manual handovers, and visibility still relies on someone being physically present. Many platforms simply move paper checklists to a digital format, surfacing risks after the fact. Other tools provide dashboards, but without real-time data or actionable insights.
These tools tell you what happened, but by then, it’s already too late.
So what’s the solution? A system that enables proactive, in-the-moment decisions, before a job slips off plan.
FYLD is a frontline intelligence platform built to eliminate the guesswork that slows down operations. It embeds intelligence into frontline workflows to keep every job on track, with features including:
Predictive AI and hazard detection: FYLD’s AI analyses voice and video inputs in real time to surface potential hazards and workflow issues as they arise, not after the fact.
Smart video risk assessments (VRAs): Instead of filling out static forms, fieldworkers walk the site and speak through their plan. The system flags any missing details and guides them through hazard control, saving time and improving quality.
Live workflows and automated triggers: Whether it’s submitting the right permit, flagging a blocker, or requesting remote sign-off, FYLD uses smart prompts to keep jobs on track and compliant, even in low-signal zones.
Remote approvals and oversight: Supervisors can instantly review, approve, or intervene in jobs from anywhere, without needing to be on-site. That means fewer site visits, faster decisions, and no unnecessary waiting.
End-to-end visibility across operations : From a single dashboard, managers see the live status of every job, spot trends, and drill into high-risk or blocked work to take immediate action.
One major UK utility cut rework by 15% using FYLD, translating into substantial cost savings and more efficient field operations. Another leading network operator saw a 20% reduction in safety incidents, driven by real-time hazard visibility and predictive intelligence. Both have moved away from reactive, paperwork-heavy processes replacing them with proactive, AI-powered reviews that accelerate delivery and reduce risk at scale.
A UK-based infrastructure contractor saved over 10,400 frontline hours by streamlining risk assessments with FYLD’s Video Risk Assessments (VRAs), a faster, simpler alternative to traditional forms. By capturing site evidence in real time, they also reduced daily risk exposure by up to £75,000, preventing critical safety obstacles from being overlooked and ensuring smoother, safer handovers.
These aren’t theoretical improvements — they’re real outcomes, achieved in real operations.
Operational risk is often seen as the thing that slows work down, but when managed in real time, it becomes the thing that enables work to move faster and more confidently.
By making work observable, guided, and supported from the field up, FYLD turns the unpredictable into the repeatable. That’s how today’s contractors, utilities, and asset owners across the globe stay on budget, hit their milestones, and build trust with regulators, partners, and customers.
If you're relying on dashboards that show yesterday’s issues, you're already behind. FYLD gives you control in the moment: live data, guided workflows, and frontline intelligence that ensures every job stays on track.
If you’re ready to eliminate the burden of inefficiency, now is the time to bring consistency, visibility, and control to your frontline teams. Operational certainty isn’t a luxury; it’s your competitive edge.
Reach out today for a demo.