AI has transformed our lives in ways we could never have imagined. For the data-rich world of utilities, the paradigm shift has been no less dramatic.
In just a few years, the technology has gone from being a helpful add-on that used predictive analytics to anticipate asset failures, to a key enabler of sector operations, driving a quiet revolution in productivity, safety and sustainability.
And it’s getting louder.
By July 2023, 33% of utility companies across the globe had incorporated AI into their operations. From site interventions to supply chain oversight and team deployment, AI is proving to be a game-changer for the industry, streamlining processes, boosting efficiencies and reducing incidents – all at the tap of a smartphone.
What is AI?
Artificial Intelligence (AI), is when computers and machines are programmed to think, learn, analyse and solve complex problems like humans do. This is especially useful in the utilities sector, where it can analyse vast amounts of data to optimise energy distribution, predict equipment failures, improve resource allocation and boost overall efficiency and productivity. It can automate processes, detect anomalies and give valuable insights that help to streamline operations and reduce costs.
AI impact
The utilities sector is facing escalating demands for efficiency and innovation as investment in the sector grows. Whilst spending on infrastructure is critical, so is the need to turbo charge operational efficiencies.
A growing number of companies are waking up to the fact that AI isn’t just a choice, it’s a necessity.
How do I convince my boss to embrace AI? No longer a nice-to-have…
Streamlining operations, enhancing predictive maintenance, optimising energy distribution and mitigating risks – AI makes data useful instead of overwhelming. It allows the sector to forecast demand, manage resources effectively and deliver unparalleled customer service. Done well, the ROI of implementing AI becomes quickly apparent.
Those who hesitate risk falling behind, missing a golden opportunity to revolutionise their service and cost-effectiveness. AI is no longer a nice-to-have, it’s a strategic imperative for utilities to future-proof their offering, and emerge as industry leaders in an increasingly competitive environment.
The bigger picture
If future-proofing your company hasn’t convinced you, maybe the big picture perspective will: AI is good for people and the planet. It helps to predict energy demands, reduce waste and optimise resources. The 90% reductions in paper use and 36% drops in managers travel time result in fewer emissions, less strain on natural resources and better reliability for consumers.
Adopting AI isn’t an overnight solution – it’s a complete reimagining of what it means to work in utilities in the 21st century. But the tech is here – and with it, we can make significant strides to improve people’s lives and protect our planet. Let’s work together towards a more efficient and environmentally conscious future.
What’s in the guide
Download your copy of our guide to see how top companies like Southern Water and Ferrovial are leveraging AI. Discover how it can transform your field team management and get a simple step-by-step plan to start implementing AI today