FYLD Pollution Response:
Live command centre for water incidents
Unlocking potential:
£10.5M+ in risk avoided
Southern Water identified over £10.5M in potential fines, cleanup costs, and escalation prevention through real-time, evidence-led incident management with FYLD.
Up to 50% reduction in escalation risk
By embedding oversight and minimizing human error, FYLD helped reduce the chance of pollution incidents escalating to CAT 1–3 levels.
6 FTEs saved during crisis response
Streamlined communication, automated workflows, and fewer manual updates meant leaner teams could manage more with less burnout and better outcomes.
Take control of pollution incidents before they escalate.
From storm overflows to burst mains, every minute counts in water-sector pollution response. Relying on scattered calls, WhatsApp threads, and post-event paperwork isn’t just risky, it’s costly. The Environment Agency clock is ticking, and regulators expect rapid resolution with airtight evidence.
FYLD Incident Response for Pollution Management gives water companies a live command centre for pollution events. Your control rooms, field teams, and contractors are finally connected in one platform—capturing evidence, coordinating actions, and reducing escalation risk in real time. No more chasing updates or scrambling for documentation.
Every pollution event is visible, verifiable, and under control—from first alert to final closure.
Move beyond firefighting. Start executing.
The problem:
- Siloed systems and slow comms: Control rooms, field crews, and contractors operate in isolation, leading to delays, missteps, and escalation risks.
- High-cost reactivity: Manual coordination wastes time, duplicates effort, and burns resources during peak pressure.
- No audit trail, no defence: Regulators expect real-time evidence, but most incident documentation is patchy, delayed, or missing altogether.
- Over-reliance on people, not process: Incident response depends on individual heroics, not scalable workflows or embedded intelligence.
The FYLD solution:
- Live command centre: See every active incident, escalation, and response status in one unified dashboard across teams, regions, and suppliers.
- Built-in coordination and workflows: Replace chaos with structure, automate task assignment, checklists, and updates to ensure nothing’s missed.
- Audit-ready by design: Capture video evidence, timestamps, and decisions as they happen, no paperwork chase, no gaps.
- Third-party integration without the lag: Bring contractors and partners into your live ecosystem with controlled access and dynamic roles.
- Scalable without more headcount: Eliminate manual follow-ups and oversight, freeing your teams to resolve incidents.
Learn more about FYLD
