Unlocking potential:
£10.5M+ in risk avoided
Southern Water identified over £10.5M in potential fines, cleanup costs, and escalation prevention through real-time, evidence-led incident management with FYLD.
Up to 50% reduction in escalation risk
By embedding oversight and minimizing human error, FYLD helped reduce the chance of pollution incidents escalating to CAT 1–3 levels.
6 FTEs saved during crisis response
Streamlined communication, automated workflows, and fewer manual updates meant leaner teams could manage more with less burnout and better outcomes.
Take control of pollution incidents before they escalate.
From storm overflows to burst mains, every minute counts in water-sector pollution response. Relying on scattered calls, WhatsApp threads, and post-event paperwork isn’t just risky, it’s costly. The Environment Agency clock is ticking, and regulators expect rapid resolution with airtight evidence.
FYLD Incident Response for Pollution Management gives water companies a live command centre for pollution events. Your control rooms, field teams, and contractors are finally connected in one platform—capturing evidence, coordinating actions, and reducing escalation risk in real time. No more chasing updates or scrambling for documentation.
Every pollution event is visible, verifiable, and under control—from first alert to final closure.
Move beyond firefighting. Start executing.
The problem:
- Siloed systems and slow comms: Control rooms, field crews, and contractors operate in isolation, leading to delays, missteps, and escalation risks.
- High-cost reactivity: Manual coordination wastes time, duplicates effort, and burns resources during peak pressure.
- No audit trail, no defence: Regulators expect real-time evidence, but most incident documentation is patchy, delayed, or missing altogether.
- Over-reliance on people, not process: Incident response depends on individual heroics, not scalable workflows or embedded intelligence.
The FYLD solution:
- Live command centre: See every active incident, escalation, and response status in one unified dashboard across teams, regions, and suppliers.
- Built-in coordination and workflows: Replace chaos with structure, automate task assignment, checklists, and updates to ensure nothing’s missed.
- Audit-ready by design: Capture video evidence, timestamps, and decisions as they happen, no paperwork chase, no gaps.
- Third-party integration without the lag: Bring contractors and partners into your live ecosystem with controlled access and dynamic roles.
- Scalable without more headcount: Eliminate manual follow-ups and oversight, freeing your teams to resolve incidents.
Proven impacts within 6 months
Permit approvals
85% breaking ground permits reviewed and signed off
Job blockers recorded
695 job blockers recorded to quickly intervene with timely resolutions
Remote Interventions
61,451 remote managers interactions with jobs
Edge AI is about bringing artificial intelligence (AI) closer to where the action happens. Instead of sending all the data to a distant computer for processing, Edge AI lets devices make smart decisions right there on the spot. This means faster responses, better privacy, and the ability to work even when there's no internet connection.
Discover how this transformative technology is redefining field operations in the latest Gartner® report.
Edge AI: A game changer for field operations
Edge AI is set to revolutionise field operations, driving far-reaching changes beyond mere incremental improvements. This transformative technology will empower industries worldwide with advanced predictive analytics and immediate response capabilities, fundamentally redefining how operations are managed and optimised.
FYLD: Leading field operations with AI-driven precision
As the utilities and infrastructure sectors capitalise on AI’s financial benefits, FYLD is at the forefront, transforming field operations. Our AI-powered work execution platform delivers real-time insights and proactive risk management, driving up to an 80% faster risk assessment process, a 8% boost in productivity, and a 20% reduction in incidents and injuries.
FYLD offers:
- Real-time data processing: Equip your field teams with immediate AI-driven insights to minimise risks and boost productivity.
- Enhanced security: Strengthen operational security with continuous monitoring and real-time threat mitigation.
- Decision-making excellence: Leverage FYLD’s advanced analytics for informed, safe, and efficient operations.
Embrace the future with FYLD and Edge AI
Partner with FYLD to stay ahead of the curve. See how our Edge AI solutions can transform your operations. Get in touch with our sales team today to explore the full potential of FYLD.
Why FYLD?
FYLD with the help of Gartner research brings the benefits of Edge AI to your field operations, ensuring you are not just prepared for the future but leading it.
Learn more about FYLD
