Transforming Highways operations with AI-native frontline intelligence

Highways are the backbone of connected communities and thriving economies. Yet across the sector, legacy tools and analogue processes are struggling to keep pace with growing population demands, climate-driven disruption, and tightening budgets.

For leading infrastructure services provider,  Amey, delivering safe, consistent, and efficient highways operations at scale requires more than incremental change. It requires real-time visibility, AI-driven insight, and digital workflows designed for the realities of the field.

Amey and FYLD are proud to announce a significant long-term partnership to lead the practical application of AI in highways and infrastructure delivery. Amey is now moving to full FYLD deployment  across its Highways operations  — empowering more than 2,500 field workers with smarter, faster, and more consistent ways of delivering essential services.

Amey and FYLD are redefining how highways field work gets done.

Highways sector challenges:

• Legacy systems slowing progress: Analogue processes and disconnected tools limit visibility, consistency, and performance across complex highways networks.
• Avoidable job aborts and rework: Incomplete site information and inconsistent preparation lead to delays, repeat visits, and wasted resources.
• Limited frontline visibility: Supervisors lack real-time insight into live works, reducing the ability to intervene early and prevent escalation.
• Growing operational pressure: Climate disruption, increasing road usage, and constrained budgets demand greater efficiency without expanding headcount.

The FYLD solution:

• AI-enabled risk assessment: Embed intelligent, point-of-work risk assessments into every job to improve safety, compliance, and operational consistency.
• End-to-end digital workflows: From pre-site inspections and Start of Shift Briefings to live remote support and streamlined job closure, every stage of delivery is connected.
• Real-time operational intelligence: Give supervisors instant visibility into field activity, enabling faster decisions, better coordination, and stronger performance management.
• Built-in resilience: Offline AI capabilities, video-based workflows, and Gen AI-powered handovers keep work moving safely and efficiently in any condition.